Shipping Policy

Last Updated: September 28, 2026

Thank you for shopping with us! We carefully package every order and do our best to get your items to you safely and as quickly as possible.

1. Order Processing

Orders are typically processed within 2 business days after payment is received.

Custom and personalized orders may require additional processing time depending on the size and details of the order.

Processing times do not include shipping transit time.

2. Shipping Charges

Shipping charges are calculated and displayed at checkout based on the items in your order and the shipping method selected.

Shipping charges may vary depending on the size, weight, destination, and number of items being shipped.

3. Orders of 10 or More Items

Orders containing 10 or more items may require additional shipping charges due to the increased size, weight, or number of packages required to ship the order.

If the shipping amount collected at checkout does not cover the actual shipping cost for an order of 10 or more items, we will contact you regarding the additional shipping charge.

Additional shipping charges will be requested through an invoice and must be paid before the order is shipped.

If the additional shipping charge is not paid, we reserve the right to cancel and refund the order.

By placing an order for 10 or more items, you acknowledge and agree to this additional-shipping policy.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please double-check your address before completing your purchase.

We are not responsible for delays, lost packages, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

If a package is returned to us because of an incorrect or undeliverable address, the customer may be responsible for the cost of reshipping the order.

5. Shipping Delays

Once an order has been shipped and transferred to the carrier, delivery times are controlled by the shipping carrier.

We are not responsible for delays caused by the carrier, weather, holidays, natural disasters, incorrect addresses, or other circumstances outside of our control.

Please allow additional time for delivery during holidays and periods of high shipping volume.

6. Lost, Stolen, or Damaged Packages

Once tracking shows that an order has been delivered to the address provided at checkout, we are not responsible for packages that are subsequently lost or stolen.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged packaging and items so we can determine the appropriate next steps.

If your package appears to be lost or significantly delayed, please contact us so we can help you determine the best course of action.

7. Tracking Information

When available, tracking information will be provided once your order has shipped.

Please use the tracking information provided to monitor your package's progress.

Tracking information may take some time to update after an order is handed to the carrier.

8. International Orders

At this time, we ship to [United States only / insert countries you ship to].

Customers are responsible for any applicable customs fees, duties, taxes, or other charges associated with international shipments.

9. Contact

If you have questions regarding your shipment or order, please contact us through the contact information provided on our website.

Thank you for supporting our small business! 💕