Terms of Service

Last Updated: September 28, 2026

Welcome to our shop! By accessing our website or placing an order, you agree to the following Terms of Service. Please read these terms carefully before making a purchase.

1. General Information

This website is operated by our small business. Throughout the site, the terms “we,” “us,” and “our” refer to our business.

By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service and any additional policies referenced on our website.

2. Products

We make and sell handmade and/or customized products, including freshies and other items.

Because many of our products are handmade, slight variations in color, glitter placement, appearance, texture, or finish may occur. These variations are normal and are not considered defects.

Product photographs are provided to give customers an accurate representation of our products. Colors may appear slightly different depending on your device, screen settings, lighting, and photography.

3. Custom Orders

For customized products, customers are responsible for providing accurate information, including names, colors, scents, designs, personalization details, and any other information required to complete the order.

Please carefully review your order information before submitting your purchase.

Once a custom order has entered production, changes or cancellations may not be possible.

We reserve the right to refuse a custom request if we are unable to fulfill it or if the requested design contains material we cannot legally or reasonably reproduce.

4. Orders and Payment

All orders are subject to availability and acceptance.

We reserve the right to refuse or cancel an order when necessary, including in cases involving pricing errors, inventory issues, suspected fraudulent activity, or other circumstances that prevent us from fulfilling the order.

You agree to provide current, complete, and accurate billing and shipping information when placing an order.

5. Pricing

Prices listed on our website are subject to change without notice.

Any applicable taxes, shipping charges, or other fees will be displayed during checkout when applicable.

If an obvious pricing or listing error occurs, we reserve the right to correct the error and cancel or refund an affected order when appropriate.

6. Shipping

Orders will be processed and shipped according to the shipping information provided on our website.

Once an order has been delivered to the shipping address provided by the customer, we are not responsible for packages that are lost, stolen, or misplaced after delivery.

Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges may apply if an order must be reshipped because an incorrect address was provided.

Please review our Shipping Policy for additional information regarding processing times, shipping methods, and lost or delayed packages.

7. Returns, Refunds, and Exchanges

Returns, refunds, cancellations, and exchanges are handled according to our Refund & Return Policy.

Please review that policy before placing an order.

Custom or personalized products may have different return or cancellation requirements, as stated in our Refund & Return Policy.

8. Product Use and Safety

Our products are intended to be used only for their intended purpose.

Freshies and scented products should be used responsibly and according to any care or use instructions provided with the product.

Customers are responsible for properly using, storing, and caring for their purchased products.

Keep products away from children, pets, flames, and other potential hazards when applicable.

If you have allergies or sensitivities to fragrances, glitter, materials, or other product components, please review the product information carefully before purchasing.

9. Intellectual Property

All content on this website, including photographs, graphics, logos, product descriptions, designs, text, and other original material, belongs to our business unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our content, photographs, designs, branding, or other intellectual property without our written permission.

10. User-Submitted Content

If you voluntarily submit photographs, reviews, comments, or other content to us, you represent that you have the right to submit that content.

By submitting content for use on our website or social media, you grant us permission to use, reproduce, and display that content for business and promotional purposes unless otherwise agreed upon.

11. Website Information

We make reasonable efforts to ensure that product descriptions, photographs, pricing, and other information on our website are accurate.

However, we do not guarantee that all website content will always be completely accurate, current, or error-free.

We reserve the right to correct errors, update information, and make changes to products or website content at any time.

12. Third-Party Services

Our website may use third-party services, payment processors, shipping providers, social media platforms, or other services.

Your use of those services may also be subject to the terms and policies of the applicable third party.

13. Limitation of Liability

To the extent permitted by applicable law, our business will not be responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms of Service.

15. Governing Law

These Terms of Service are governed by the laws applicable in the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Contact Us

If you have questions about these Terms of Service or your order, please contact us through the contact information provided on our website.

Thank you for supporting our small business! 💕